SMS Terms & Conditions — Warranty SMS Updates
These terms govern the GRABO Warranty SMS Updates program (the “Program”) operated by GRABO LLC, 6000 South Eastern Avenue, Suite 9E, Las Vegas, NV 89119, USA.
1. Program description
The Program sends transactional SMS notifications about the status of your existing GRABO warranty case (for example: case received, replacement shipped, case resolved). Messages are sent from the toll‑free number +1 (877) 960‑0534. The Program does not send marketing, promotional, or third‑party content.
2. Opting in
You can opt in by completing the web form at order.grabo.com/sms-opt-in after a GRABO customer service representative directs you there during a warranty inquiry. By opting in, you confirm that you are the subscriber or customary user of the mobile number provided and that you are at least 18 years old. Consent to receive SMS messages is not a condition of purchase of any GRABO product or service.
3. Message frequency, rates
- Message frequency: up to 10 messages per month, depending on the activity on your warranty case.
- Message and data rates may apply according to your mobile carrier plan.
4. Opting out
Reply STOP to any message from +1 (877) 960‑0534 to cancel at any time. After you send STOP, we will send a single confirmation message and no further messages will be sent unless you opt in again.
5. Help and support
Reply HELP to any message, email support@grabo.com, or visit grabo.com/contact.
6. Carriers
Supported carriers include all major U.S. and Canadian carriers. Carriers are not liable for delayed or undelivered messages.
7. Privacy
Phone numbers collected through the Program are used only to deliver warranty case notifications and are never sold or shared with third parties for marketing purposes. See the GRABO Privacy Policy for full details on how we handle personal information.
8. Changes and termination
We may suspend or terminate the Program, or update these terms, at any time. Material changes will be posted on this page with an updated effective date. Continued participation in the Program after changes take effect constitutes acceptance of the revised terms.
9. Governing law
These terms are governed by the laws of the State of Nevada, USA, without regard to conflict-of-law principles.